Privacy Policy

Last updated on November 17th, 2022

We at insoundz LTD., (the “Company”, “We“, “Us” or “Our“), are committed to securing Your Personal Data and Your privacy.

This is the privacy policy applies to the insoundz website https://insoundz.com/ (the “Website” or “Insoundz“) and the services offered on by Insoundz on the Website or designated mobile application (the “Services”).

In this Policy, You (“You“, “Your” or “User“) may find information about the types of information that We collect about users of Insoundz, when We collect it, how We use it, share it with third parties, maintain it, etc.

This Policy does not apply on processing activities We perform using our proprietary tools incorporated on third party platforms via our designated API. For more details on our processing activities in our capacity as a processor on behalf of third parties please refer to our Data Processing Addendum https://insoundz.com/data-security-addendum/. 

We will uphold the following principles:

• To be transparent in respect of the collection and processing of Personal Data about You:

It is important to Us that You have at all times all the information required for You to make educated decisions about the processing of Personal Data about You. For this purpose, We will make use of various techniques and measures aimed to provide You with relevant information about the processing of Personal Data about You, in the proper manner and timing.

In addition, if We find You are required to be provided with specific information, We will provide it to You in the appropriate time and place.

We are also happy to answer any questions You may have and to provide You with any clarification You require, subject to legal limitations. For this purpose, You can approach Us by sending an email to the following address: email hidden; JavaScript is required.

• To process Personal Data about You solely for the purposes outlined in the Policy:

The purposes for which We may process Personal Data about You include, inter alia, to provide You with Our Services, to customize our Services to Your needs and preferences, to improve Our Services, to protect Our rights and interests, to offer You content and materials that can be of interest to You, to perform business and administrative activity that supports the provision of Our Services, and/or to uphold any legal and/or regulatory requirements that apply to Us. For more information, see section 6 of Our Complete Privacy Policy.

• To invest significant resources in order to respect Your rights in connection with Personal Data about You:

We apply significant resources to allow You to exercise Your rights as a data subject. Therefore, You may approach Us at any time You wish to review Personal Data about You, have Us amend it, erase it, cease using it for specific purposes or in general, or transfer it to You or to a third party. We will fulfill Your wishes in accordance with the law.

• To secure Personal Data about You:

While We cannot promise absolute protection of the Personal Data about You, We can promise that We use and will continue to use a wide array of means and measures aimed at ensuring the Personal Data about You is secured.

1.The Scope

This Policy describes what kind of Personal Data We collect about natural persons, and how We collect it, use it, share it with third parties, secure it, process it, etc.

In this Policy, “Personal Data” refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or in combination with additional information that We have or that We have access to.

In this Policy, the “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.

You must be at least 18 years old to access and/or use Our Services and/or register with Us. We do not knowingly collect Personal Data about any person under the age of 13.

2. Data Controller

The Company:

The Company is the data controller in respect of the Personal Data provided to the Company by You.

The Company is a processor with respect to any customer data in holds and processes on behalf of its customers. For additional information please refer to Our Data Processing Addendum https://insoundz.com/data-security-addendum/.

3. When Do We Collect Personal Data About You

We collect Personal Data about You whenever You use Our Website or Our Services and/or contact Us.

In some instances, You will actively provide Us with the Personal Data, and in other instances, We will collect the Personal Data about You by examining and analyzing Your use of Our Services and/or Our service channels.

4. No Obligation To Provide Personal Data To The Company And Its Implications

You are not obligated to provide Us with any Personal Data about You. However, in some instances, not providing such Personal Data will prevent Us from providing You with the products or services You requested Us to provide You, will prevent Your use of the Website and the Services or a part thereof, and/or will cause the malfunctioning of Our Services.

5. What Personal Data About You Do We Collect?

Personal Data We receive from You:

Any Personal Data You provide to Us of Your own free will when contacting Us including but not limited to:

a. Your name;

b. Your email address;

c. The Subject of Your message

d. Your Message;

e. Your company name;

We may collect Personal Data when You contact Us, including via email, Our Website, social media networks or any other communications channel.

Personal Data We collect when You use or access the Website:

Whenever You access to or use the Website or Services, We collect from You by way of observation of Your use thereof certain usage information. This information includes online activity log, traffic information (including, without limitation, IP address or device ID, time of access, date of access, web and mobile page(s) visited, language used, software crash reports and type of browser used and information regarding the device You used .

6. The Purposes Of The Processing Of Personal Data And Their Legal Basis

The Company processes Your Personal Data for one or more of the purposes outlined in this section and according to the appropriate legal basis.

The Company will not process Personal Data about You unless there is a legal basis for such processing. The legal bases according to which the Company may process Personal Data about You are as follows:

a. Processing is necessary for the performance of a contract to which You are party or in order to take steps at Your request prior to entering into a contract.

This refers to all the information required for us to provide You with the Services and grant You access thereto, including:

• Registration with our Website;

• Response to support request and general queries;

• Informing You of operational matters.

b. Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party.

By way of example:

• Responding to complaints, queries and requests;

• Analyzing data in order to customize content or services;

• Adjusting the materials presented to You, based on Your preferences, behavior, characteristics and interests; including by using automated analysis techniques and profiling;

• Offering new and additional products and services;

• Improving our AI and proprietary algorithm;

• Improving the Services, as well as to developing new ones, inter alia by processing comments, complaints, errors and malfunctions;

• Performing and maintaining various activities, supporting products and services;

• Analyzing marketing campaign effectiveness;

• Protecting Our and third parties’ interests, rights, and assets, including initiation, exercise, or defense of legal claims

c. Your consent that the Company will process Personal Data about You for one or more specific purposes.

By way of example, for the purpose of sending marketing materials to You.

Where the legal basis for the processing of the Personal Data about You is consent, You may at any time withdraw Your consent for the purposes for which You provided Your consent by sending a notice free of charge to the following email address: email hidden; JavaScript is required

Where You withdraw Your consent for the processing of Personal Data about You, We might not be able to provide You with some or all of the Services You requested or in the form intended to be provided to You, and You will have no claim in respect of that.

d. Processing is necessary for compliance with a legal obligation to which the Company is subject.

By way of example, In order to comply with any legal obligations or judicial or administrative orders.

7. Your Right To Object To The Processing of Personal Data About You For Direct Marketing Purposes

The Company provides You with offers that are tailored for You specifically, in order to connect You to brands, products and services in ways that are important to You. This may include ads, offers and other sponsored content related to products and services of Ours or of third parties. This is done following the processing of Personal Data about You, in order to adjust the materials presented to You, on the basis of Your preferences, behavior, characteristics and interests. For this purpose, We use Personal Data automated analysis techniques that provide Us with analysis and conclusions concerning You in various aspects, including profiling.

Similar analysis and conclusions are used to the extent that You agreed to receive marketing materials from Us, as such materials are tailored to offer You products and services which We think may be of more interest to You.

Where Personal Data about You is processed for direct marketing purposes, You shall have the right to object at any time to such processing for this purpose, including profiling to the extent that it is related to such direct marketing, by sending a notice to the following email address: email hidden; JavaScript is required , in which case We shall cease to process Personal Data about You for such direct marketing purposes.

In addition, You may withdraw Your consent from receiving marketing materials via email at any time, by sending an email free of charge with the title “unsubscribe” to the following email address: email hidden; JavaScript is required. You can withdraw Your consent from receiving marketing materials via push notifications in Your mobile device’s settings page.

Please note that if You opt out of receiving marketing communications from Us, We may still communicate with You from time to time if We need to provide You with non-marketing information about Our Services or for other legitimate non-marketing reasons.

8. Transfer Of Personal Data To Third Parties

The Company may also share Personal Data about You with third parties that provide Us with the following services:

a. Storage and hosting providers, including cloud computing services;

b. IP address information;

c. Analysis of user experience;

d. Research, analytical, technical, and diagnostic services.

The Company may also share Personal Data about You with its related entities and business partners, which provide it with resources that enable the Company to enrich and improve the level of services and products it provides to its users.

The Company may share Personal Data about You with governmental, local, official, and regulatory authorities, as well as if such disclosure is required to protect Our and third parties’ interests, rights, and assets, including initiation, exercise, or defense of legal claims.

In addition, We may disclose Personal Data about You to potential purchasers or investors of, or lenders to, the Company and/or any company within the group of companies of which the Company is a part, or in the event of any similar transaction (including the sale of assets of the Company and/or of any company within the group of companies of which the Company is a part), and/or in connection with any merger, reorganization, consolidation, or bankruptcy of the Company and/or any company within the group of companies of which the Company is a part.

In the preceding twelve (12) months, We have not sold any Personal Data.

9. Cookies and Third Party Services 

Web Tracking Information: We, and third party service providers that we engage to provide services to us (“Contractors”), may use web tracking technologies such as cookies, web beacons, pixel tags and clear GIFs in order to operate the Service efficiently and to collect data related to usage of the Service. Such collected data (“Web Tracking Information”) may include the address of the websites You visited before and after You visited Our Website, the type of browser You are using, Your Internet Protocol (IP) address, what pages in the Service You visit and what links You clicked on, and whether You opened email communications we send to You. In order to collect Web Tracking Information and to make Your use of the Service more efficient, we may store cookies on Your computer. We may also use web tracking technologies that are placed in web pages on the Service or in email communications to collect information about actions that users take when they interact with the Service or such email communications, and our Contractors may also do so.

We do not correlate Web Tracking Information to individual user Personal Information. Some Web Tracking Information may include data, such as IP address data, that is unique to You. You may be able to modify Your browser settings to alter which web tracking technologies are permitted when You use the Service, but this may affect the performance of the Service.

Types of cookies:

The cookies We may use have been classified according to their functionality, as follows:

Type of Cookie Purpose Additional Information
Strictly Necessary Cookies

These cookies are strictly necessary to enable You to navigate the Website and use features You have requested. They are used to provide You with Our content, products, and services that You have requested.

Such cookies are essential to help Your device download or stream information so that You can navigate around the Website, use its features, and return to pages You have previously visited. 

These cookies collect Personal Data about You, such as user name and last login date, and identify You as being logged in to the Website.

These cookies are deleted when You close Your web browser (session cookies).

Functionality Cookies These cookies are used to recognize You when You return to the Website and allow Us to remember Your choices and preferences. These cookies survive the closing of Your web browser, and last until their applicable expiry time.
Performance Cookies These cookies are used to provide aggregated statistics in respect of the performance of the Website and to test and improve such performance, in order to provide better user experience. In addition, they allow Us to carry out analytical functions on the Website. 

These cookies collect anonymized data that is not related to an identified or identifiable natural person.

These cookies are valid for varying periods; some are deleted once You close Your browser, while others have an indefinite validity period

Third Party Marketing/Targeting Cookies These cookies are used to deliver ads and marketing communications, and to display the Website in a manner that is more relevant to You. They are also used to measure the effectiveness of an advertising campaign. These cookies record Your visit to the Website and the pages You have visited.

Some of these cookies are provided and used by third parties.

These cookies are valid for varying periods; some are deleted once You close Your browser, while others have an indefinite validity period.  

The Cookies incorporated in our Website are as follows: [NOTE: assuming that You do use cookies as part of the Website, please have the developers complete this chart to include a list of the third party cookies that You are using; if You do not use third party cookies in the Website (such as Google analytics, etc.), please note this]

Blocking and removal of cookies

You can change Your browser settings to block and delete some or all cookies. Please see below links to instructions on how to do this in respect of some of the most popular web browsers:

• Firefox

• Microsoft Edge

• Google Chrome

• Safari

Please note, however, that if You do so, some or all of the Website’s features and functionalities might not perform as intended.

We use mobile analytics software to allow us to better understand the functionality of Our website on Your device. This software may record non personal information such as how often You use the Website, the events that occur within the Website, aggregated usage, and performance data.

ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.

10. Retention Of Personal Data About You

The Company shall retain Personal Data about You for as long as is required to fulfill the purposes of the processing of the Personal Data as outlined in this Policy, or for a longer period as required according to the legislation, regulation, policies, and orders that apply to Us.

In order to ensure that Personal Data about You is not retained for longer than is required, We periodically review Personal Data retained by Us to examine whether any Personal Data can be erased.

11. Transfers Of Personal Data To A Third Country Or An International Organization

Personal Data about You may be transferred to a third country (i.e. jurisdictions other than the one You reside in) or to international organizations. In such circumstances, the Company shall take appropriate safeguards to ensure the protection of Personal Data about You and to provide that enforceable data subject rights and effective legal remedies for data subjects are available.

If You are an EEA resident, please note that these safeguards and protection will be available if any of the following are met:

a. The transfer is to a third country or an international organization that the EU Commission has decided provides an adequate level of protection to the Personal Data that is transferred to it pursuant to Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”);

b. The transfer is according to a legally binding and enforceable instrument between public authorities or bodies pursuant to Article 46(2)(a) of the GDPR; or

c. The transfer is in accordance with standard data protection clauses adopted by the EU Commission pursuant to Article 46(2)(c) of the GDPR.

You may request that the Company provide You with details concerning the safeguards employed by it to protect the Personal Data about You that are transferred to a third country or an international organization, by sending an email to the following address: email hidden; JavaScript is required

12. Protection Of Personal Data About You

We implement appropriate technical and organizational measures to ensure an appropriate level of security to Personal Data, taking into account the risks that are presented by processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data transmitted, stored, or otherwise processed. We do not guarantee however, that it will not be subject to a security event.

We may be required, due to legal or other obligations outside Our control, to transfer Personal Data about You to third parties, such as public authorities. In such circumstances, We have limited control over the level of protection provided to the Personal Data about You by such third parties.

Any transfer of Personal Data via the internet cannot be fully secured. Therefore, the Company cannot ensure the protection of Personal Data about You when transferred via the internet to Us.

13. Links To Websites of Third Parties

The Services may provide links to websites and/or applications of third parties. The Company does not control such websites and applications, nor the collection and/or processing of Personal Data about You by such websites and applications, and We are not responsible for such websites and applications, nor for their privacy and data protection policies and activities. This Policy does not apply to any actions taken via such websites and/or applications.

Whenever You access such third parties’ websites and/or applications, We recommend that You carefully review their privacy policies prior to using such websites and/or applications and prior to disclosing any Personal Data about You.

14. Your Rights In Respect Of The Personal Data About You

Generally, You have the right to request that We provide You with confirmation as to whether Personal Data about You is being collected by Us, to ask to review such data, to rectify the content if applicable and to erase the Personal Data no longer required by Us. You may also restrict Your consent to certain processing of Your Personal Data.

If You are an EEA resident, please read this section below:

You are entitled to the following rights in respect of the Personal Data about You. To exercise such rights, You may send a request to exercise Your rights to the following email address: email hidden; JavaScript is required

We will grant Your right to receive information how Personal Data about You is processed by Us; to rectify any inaccuracy in Your Personal Data; to erase Your Personal Data processed and stored by Us; to restrict the processing thereof or object thereto if applicable under the circumstances; and the right to receive the Personal Data about You, which You have provided to the Company, in a structured machine readable manner.

We may reject Your requests where the request harms the rights and freedoms of others or comply with legal requirements applicable to Us. We may also charge a reasonable fee where applicable.

You will also have the right to lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of natural persons in relation to the processing of Personal Data within the European Union.

If You reside in California, please read below with respect to the California Consumer Privacy Act (CCPA) rights You have:

   Right                                                                         Scope

1 Right to know                                                                You have the right to receive the following information:

• What types of Personal Data collected;

• What are the types of sources of the Personal Data collected;

• To what end We collect the Personal Data;

• Types of third parties with whom We share Personal Data, if any; and

• The specific pieces of Personal Data We have collected about You.

2 Right of Erasure                                                            You may ask Us to delete Your Personal Data and direct Our service providers to do so.

Please note that We may not delete Your Personal Data if it is necessary to complete Our legal obligation to You to provide the Services or otherwise protect Our legal rights, comply with an existing legal obligation; or use Your Personal Data, internally, in a lawful manner that is compatible with the context in which You provided the information.

3 Right to Non-Discrimination
for the exercise of Your privacy rights                        You have the right to not be discriminated against by Us because You exercised any of Your rights under the CCPA.

4 Right to designate an
authorized agent to submit
CCPA requests on Your behalf                                    You may designate an authorized agent to make a request under the CCPA on Your behalf. To do so, You need to                                                                                                 provide the authorized agent written permission to do so and the agent will need to submit to Us proof that such                                                                                                agent has been authorized by You. We will also require that You verify Your own identity, as explained below.

In order to exercise Your CCPA right, please contact us using the following details: email hidden; JavaScript is required

Please note that We may need to receive Personal Data from You in order to verify Your identity prior to allowing You to exercise Your rights.

15. Changes To This Policy

We may amend, from time to time, the terms of this Policy. Whenever We amend this Policy, We will notify You of such amendments by publishing the updated Policy on the Website. In addition, when We make significant amendments to this Policy, We will strive to inform You about such amendments via means of communication We believe are reasonably appropriate to inform You of such amendments and by publishing a notice about such amendments on the Website. Unless stated otherwise, all amendments will enter into force upon publication of the updated Policy on our website or the designated page in the Services.